Thinking of purchasing, please note:

Original canvases come ready to hang, signed on the front, named on the back. Please allow 1 week to process your order, whilst we create your custom postage and packaging for safe delivery/shipment.

Size

It is advisable to use the painting measurements stated to make sure it will fit your preferred space as you would like it, allowing for framing if necessary. In-situ images are not to be used as a definitive guide.

Colour

Please remember that all devises display colour differently, so your painting may differ slightly in colour from the image you see onscreen.

Personal Data

By purchasing or subscribing from Heidi Schaffner Art, your Name and Email address will be added to a secure customer list. We will never share or sell your info to anyone else. We may contact you via private email. You can remove yourself at any time by sending me a request to do so.

DELIVERY/SHIPPING IS FREE OF CHARGE In the UK

All Items will be packaged with care and protection and with the environment in mind we often recycle packaging. Your delivery may come directly from my trusted printers, whose standards of work and care are recognised by our National art galleries, or by courier or from Royal Mail/Parcel force as I am based in the UK. Large prints over A1 size may be rolled and sent in a strong tube, otherwise all others will be sent flat.
Processing time line: 1-4 days for small paintings, up to 14 for large artworks
Delivery to UK : 1-3 working days (for first class)
Shipping to Western Europe : 1-4 working days
Shipping to Eastern Europe: 3-7 working days
Shipping to rest of the world : 5 – 10 working days

REFUNDS

Please check the condition of your item before signing; and inform me of any damages within 24 hours of receipt.
If you would like a refund, please contact me. The item must be returned for my attention at the address shown, and be in good condition with the original packaging. No amount can be refunded until the item has been returned in undamaged condition.

PRINTS AND SPECIAL EDITIONS

I use an award winning Giclee printers who use the latest equipment, museum grade digital fine art paper and lightfast ink resulting in high quality archival quality prints.

Limited edition Prints will come personally signed by the artist including the edition details and title. 

CARDS

“Because art speaks to us, I always know what card to send to what friend”

To purchase a set of artist’s original cards is so special because of their uniqueness and quality.
All cards are left blank for your own message making them versatile for any occasion.

You can buy cards singularly, or choose six cards and enjoy a discount.

All cards are FSC certified, which means that all the paper my Professional printers use is from a supply chain that is traceable and responsible. All cards are supplied with premium-recycled envelopes.

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